Launched in May, I’m OnCall 1.1 is a web based remote control system designed for help desks and technical support organisations. New in this release is support for Macs and 64-bit Windows, plus enhanced multi-monitor support. The suite is hosted by 01 Communique and in our tests it worked well with Microsoft Internet Explorer 5.5 […]

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Last updated in March, LogMeIn Rescue version 6 is a multiuser remote control system for technical support and training scenarios. New features in this release include support for managing Intel vPro based PCs and features that enable technicians to collaborate and share their desktop with end users. The entire suite is hosted by LogMeIn and […]

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Launched in October, the appliance is based on a Dell PowerEdge 2970 server and the Red Hat Application Stack, which includes the Apache web server, MySQL database and JBoss application server. As well as making it extremely quick and easy for administrators to deploy applications, once deployed, the service and support package makes it easy […]

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You only need to look at a few spam messages to see it’s surprisingly easy to make email look like it came from someone else. Likewise, most email is transported over the Internet in plain text, so anyone with network monitoring tools could read your mail — even before you do. These tools are extremely […]

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Launched in December, Logmein Ignition for iPhone allows iPhone and iPod Touch users to remote control PCs using the popular LogMeIn web service. LogMeIn.com provides remote control of multiple PCs from normal desktop web browsers such as Firefox and Internet Explorer, and says its users connect to 50 million devices through its service. Users register […]

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Most iPhone reviews tell you the good stuff but overlook the problems. We overlook the good stuff to tell you the problems. First let me say I’m a fan of the iPhone. Overall it has the best software you’ll find in a phone today. But although it’s good, it’s far from perfect. GPS sucks For […]

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Microsoft Office Communications Server 2007, launched on October 16th, enables corporate IT departments to provide telephones, instant messaging and web based conferencing to users located anywhere in the world. We don’t expect many firms to rip out their existing communications infrastructures, but organisations moving into new premises should consider OCS alongside other VoIP and traditional […]

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Launched on September 4th, vReplicator 2.1 is the latest version of Vizioncore’s virtual machine replication suite. Previously called esxReplicator 2.0, the update is a good choice for firms that want to create and maintain replicas of their virtual machines (VMs) that are ready to run on secondary servers just in case something goes wrong with […]

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Vizioncore vCharter Pro is designed to help VMware ESX Server administrators manage the utilisation of system resources such as RAM, CPU and disk allocations. It monitors resources used by ESX Server systems and also of the VMs they are running. If you’ve seen its predecessor, vCharter, it’s important to understand that vCharter Pro is not […]

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VMware Update Manager v1 comes free with vCenter 2.5 (VC25) and is designed to help IT managers locate and install software patches for ESX Server systems and the Windows and Linux virtual machines (VMs) running on them. Update Manager (UM) runs as a plugin for VC25, but it is not installed automatically, so a VMware […]

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